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Cancellation & Refunds Policy

Last updated: 22 August 2026

This policy explains how to cancel an Off Campus Dev subscription and when you can get your money back. It applies to all paid plans purchased on offcampusdev.com.

1. How to cancel

• Sign in and go to Account → Billing → Cancel subscription, or
• Email billing@offcampusdev.com from your registered email address.

Cancellation stops the next automatic renewal. You keep access to paid features until the end of the period you have already paid for. There is no cancellation fee and no lock-in.

2. Refund eligibility

Situation	Refund
You cancel within 7 days of a first-time purchase or upgrade	Full refund
Duplicate or double charge for the same period	Full refund of the duplicate
Payment debited but subscription not activated	Full refund
Unauthorised transaction, confirmed after verification	Full refund
Paid feature unavailable for more than 72 continuous hours due to a fault on our side	Pro-rata refund or an equivalent credit, your choice
We terminate your account without cause	Pro-rata refund of the unused period
Annual plan cancelled after 7 days	Pro-rata refund of complete unused months, at our discretion
Monthly plan cancelled after 7 days	No refund for the current month; access continues to period end

3. When we cannot refund

• You did not get a job, an interview or a shortlisting. Our paid features help you find and target openings; we never promise a hiring outcome, and an unsuccessful job search is not a service defect.
• An employer closed, changed or withdrew a listing, or the employer's own site was unavailable.
• You simply did not use the subscription during the period.
• The account was suspended or terminated for breach of our Terms & Conditions, including scraping, resale of our data or fraud.
• Free plans and promotional or zero-value access, which involve no payment to refund.

4. How to request a refund

Email billing@offcampusdev.com with:

• Your registered email address;
• The payment reference or order ID from your receipt;
• The date and amount of the charge;
• A brief reason for the request.

Never send us your full card number, CVV, UPI PIN, OTP or any password. We do not need them and we will never ask for them.

5. Timelines

Stage	Time
We acknowledge your request	Within 2 working days
We decide and inform you	Within 5 working days of receiving complete details
We initiate the approved refund	Within 2 working days of approval
Money reaches your account	Typically 5–7 working days after initiation

The final leg depends on your bank or payment provider and is outside our control. UPI and wallet refunds are usually faster than card refunds.

6. How refunds are paid

Approved refunds are credited to the original payment method used for the purchase, in Indian Rupees, through our payment gateway. We cannot redirect a refund to a different card, account or person. Where the original method is closed or expired, we will contact you to arrange an alternative in line with our payment partner's rules. Any payment gateway fee is borne by us, not deducted from your refund.

7. Chargebacks

If you believe a charge is wrong, please contact us first — we can almost always resolve it faster than a bank dispute. If you raise a chargeback, we will cooperate fully with your bank and provide the transaction records requested.

8. Price changes

If we change the price of a plan, your current paid term is honoured at the price you paid. Any new price applies from your next renewal, and we will notify you before that renewal so you can cancel if you prefer.

9. Contact

Billing and refunds: billing@offcampusdev.com. Unresolved concern? Escalate to our grievance officer at grievance@offcampusdev.com. Full details are on our Contact Us page.